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Next-Gen Hospitality powered by Salesforce

Hospitality CRM

Velocity and adaptability are critical. Thynk caters to your unique go-to-market, brand tone of voice, and way of doing things. It's your open platform to accelerate growth and direct sales. Powered by Salesforce, Thynk provides you with the most impactful hospitality platform on the market.

Speed up sales

Maximize productivity

Get valuable insights

Streamline processes
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How can our B2B and B2C CRM help?

Serious scale & drive for innovation

Thynk: the game-changer for sales teams!

Every module is designed to simplify daily tasks, streamline processes, and automate back-of-house processes, saving hours per week. It is your platform to accelerate growth.

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Guest 360

Build a clean and unified view of your guests and customers by collecting PMS data and reading through shadow OTA profiles and duplicates. Combine it with an all-in-one, open platform that connects your digital and physical hospitality channels.

Engage customers and win loyalty

Unlock collaboration across teams (central office and on properties) on a single, integrated platform. Transform your hospitality business and improve relationships with an open solution for unlocking data and processes buried in your PMS.

Reimagine the role of your staff

Change how you serve guests by supporting your staff with digital tools to increase efficiency and improve service. Optimise back-of-house. Empower your staff by bringing data and processes to their fingertips, so they can focus on the human touch and delight your guests.

Collect and use clean data

Increase your brand awareness and relevancy by building target audiences and delivering personalized messages. Measure the marketing return on investment across your portfolio of managed assets and third-party services.

Thynk is the go-to choice for hospitality companies across the globe

They talk about it better than we do

A great tool supported by a great team!

“Thynk benefits from the flexibility and solidity of Salesforce software, we could implement our most important business processes. Thanks to that and the reactivity of Thynk's teams, our Sales teams can focus on their work: propose wonderful events to our end customers.”

Charlotte Charles

- MICE Project Manager, Barrière Group
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Great all in one solution!

“We used to have separate CRM tools, but since Thynk we have all our needs in one system. Thynk is always working on improving the system and they make sure to stay up to date with the latest technology. They listen perfectly to our needs and I am really satisfied about that!”

Eline Van Ginneken

- Inside Sales, Corsendonk Hotels
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Thynk Software has it ALL!

“Not only is Thynk event/sales management software, it's also a CRM. We are only beginning to see how far this software will take us- not only in time savings but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk. Easy to navigate, easy to learn, and easy to use!”

Abby Guinan

- Director of Sales; Waterville Valley Resort
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Thynk makes our work much easier

“It is great working with Thynk. This software makes our work easier in all aspects and all departments. I am really looking forward to what is yet to come.”

Moritz Foerster

- Regional Sales Manager, Maritim Hotels
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Discover the key features of Contract Sales

Give back time to your teams & deliver great experiences

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Accounts & Contact 

  • Gain a 360-degree perspective of your clients, empowering you to seamlessly manage your accounts and contacts like never before.
  • Dive deep into their history, preferences, and interactions, ensuring you're always well-informed.
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Sales Management

  • Maintain an updated client list.
  • Seamlessly oversee your sales processes, from prospecting to closing deals.
  • Keep a close eye on your sales goals by utilizing accurate forecasting and generating comprehensive reports for making insightful decisions.
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Activities & Tasks

  • Effortlessly schedule, track, and prioritize tasks, ensuring nothing falls through the cracks.
  • Record meeting notes capturing essential details from every client interaction.
  • Generate reports to gain a deeper understanding of your teams. 
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Workflows & Automation

  • Create and update tasks based on predefined time-bound actions to build efficient sequences.
  • Set up reminders to stay on top of critical tasks and deadlines with ease.
  • Tailor custom customer workflows that align perfectly with your unique processes.
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Mobility & Productivity

  • Work seamlessly on the go with full desktop and mobile access, even offline.
  • Simplify file management with easy uploading and sharing.
  • Find what you need effortlessly using our global search engine.
  • Rest easy with multi-layered security.
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Centralized Communications

  • Enjoy full mailbox integration with complete synchronization for emails, tasks, and events in context.
  • Create stunning emails effortlessly using our drag-and-drop email builder.
  • Foster instant team communication to enhance collaboration.

Finance

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Pre-Payment, Deposit, Proforma Management

  • Manage client payment flows in one place, with reminders and automated triggers to ensure that nothing is forgotten.
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Collections & Invoicing

 

  • Seamless integration into your accounting systems.
  • Efficiently manage your collections, balances, invoices, and credit notes.
Case Studies

Boost direct sales & deliver better experiences

Our Products

Discover Thynk's turnkey solutions for hospitality

Thynk Platform
Hospitality CRM
Contract Sales
Groups & Events
Reporting & Analytics
Integrations
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Thynk Platform

Transform your hotel and venue management using the power of Salesforce, the premier CRM platform. This solution is crafted specifically for your industry, offering simplicity and robust security features.

Unify your data within one comprehensive system, allowing for enhanced portfolio management at a click. This integration boosts efficiency and automates key tasks.

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Hospitality CRM

Leverage Salesforce, the world's leading CRM to elevate your teams and deliver consistent and efficient processes.

Ensure your guests have a seamless experience by giving more time to your teams to care for guests and deliver communication that reflects your brand.

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Contract Sales

Boost your direct sales and increase MarginPAR while build stronger relationships that expand your customer lifetime value by always exceeding expectations.

Enhance team efficiency and profitability by automating routine tasks, allowing your sales force to concentrate on high-margin offerings.

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Groups & Events

Optimize your operational workflow to maximize profits per square meter, using your existing spaces and services more effectively.

Quickly create custom proposals for any sales scenario with our efficient RFP response system.

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Reporting & Analytics

Gain immediate insights into your business with our centralized, real-time data management system.

Merge your PMS & POS data into one platform, and make informed decisions using our clean, actionable Business Intelligence (BI) tools.

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Integrations

Enable your systems to work together efficiently, elevating productivity and leading to enhanced data consistency.

Our solution merges all your data into a singular, efficient ecosystem, seamlessly integrating PMS & POS systems to eliminate data compartmentalization.

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Get started by booking your 1-on-1 discovery call!

Speak with our team of experts to discover how Thynk can help you drive higher-margin sales and maximize your customers' life-time value.

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