Trust

System Status

This page offers the most up-to-date information on Thynk's service status.

For more information on the status of your specific Salesforce PODs, please visit the Salesforce Trust Site.

If you are experiencing an issue that is not listed, please submit a ticket to the Customer Support Portal.

Incidents

All Systems are normal.

Supported Locations

Thynk provides support services around the globe. We reserve the right to provide support from the following countries unless the customer has specifically excluded a location that may result in delays in support:

1. European Union member countries
2. United Kingdom
3. United States
4. India

Any updates to support locations will be posted here

Sub Processors

Thynk engages the following providers of hosting co-location and computing infrastructure-related services as sub-processors:

• Salesforce.com, Inc. (and its Affiliates)
• Google
• Cloud Crossing (BVBA)
• Success LLC

Thynk is responsible for ensuring that each sub-processor implements and maintains the appropriate legal, administrative, physical, and technical safeguards for the protection of the security, confidentiality, and integrity of your personal data and against unauthorized access to or alteration, disclosure, destruction, or loss, including measures aligned with Thynk's security obligations. Our agreements with sub-processors also prohibit them from accessing your data for their own use, even if they have it in their digital possession. Additionally, Thynk has signed the EU standard contractual clauses directly with all sub-processors concerning the transfer of EU personal data to the United States.

For questions related to privacy, please contact our Chief Privacy Officer and Lead Data Counsel at privacy@thynk.cloud.