Thynk Announces Inclusion in Salesforce’s Agentforce Partner Network with Hospitality AI Sales Agent

Customers now have access to information and actionable guidance based on responses through Thynk’s Hospitality AI Sales Agent for Agentforce.

BRUSSELS, NOVEMBER 21, 2024 – Thynk today announced they have joined Salesforce’s Agentforce Partner Network, a global ecosystem of partners building new third-party agents and agent actions for Agentforce. With Thynk’s Hospitality AI Sales Agent, customers are able to put contextual data at every sales agent’s fingertips, accelerate response to RFPs and leads, and help decision making by proposing alternative dates and services. The goal is to help sales agents save time and close deals faster.

Agentforce is a suite of autonomous AI agents designed to support humans by automating tasks across various industries, enhancing efficiency, and scaling operations. The Agentforce Partner Network enables Agentforce to plan, reason and perform tasks by integrating with a broad range of technology and data providers, enabling them to execute complex actions on behalf of users.

Thynk’s agent action for Agentforce can be integrated into customers’ existing Salesforce agents in Agent Builder.

With the announcement of the Agentforce Partner Network, businesses have access to more than 20 agents and agent actions, leveraging partners’ purpose-built technology and domain expertise. Partner-built agents enable faster deployment of pre-built solutions, reducing both development time and costs, while extending the value of the tools businesses already rely on.

Customers can now  access and leverage qualification data, helping clients efficiently meet demand and identify opportunities through Hospitality AI Sales Agent. Thynk’s agent actions will also assist hotel sales teams by offering quick access to information and guiding actions based on conversational interactions—significantly decreasing response times. The tool  aligns with Thynk’s mission, which is to make data insights easily accessible for improved decision-making across organizations.

"We believe that AI can bring a lot to hospitality sales teams which can be overwhelmed with info and requests; it will streamline their work and enable them to close deals faster.

The AI Sales Agent will then be extended to bookers as a white label service in order for brands to promote an online interactive booking process"

Pascal Petit

Co-founder & CEO at Thynk

“Salesforce’s leading partner ecosystem is at the forefront of the AI enterprise, where humans and AI come together through autonomous Agents and Agent Actions.

These latest innovations boost scale, efficiency, and satisfaction across a variety of use cases, while enabling Agents to execute complex tasks across an organization’s technology stack. We look forward to seeing our customers take full advantage of these and experience better business outcomes.”

Brian Landsman

EVP, Global Technology Partners at Salesforce

Thynk’s Hospitality AI Sales Agent will first be available as an assistant to hotel sales teams and the  group desk. It will then be made available to bookers to equip them with an online interactive booking process.

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About Thynk

Thynk empowers hoteliers to thrive in a dynamic hospitality landscape. Thynk's Hospitality Commercial Platform, powered by Salesforce®, is designed to build sales excellence, streamline operations, and deliver exceptional services. Through the integration of data across different systems and properties, Thynk provides strategic insights, driving personalization at every step of the customer journey. Thynk serves over 2,500 hoteliers globally.