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Function Spaces: A Hidden Revenue Stream for Hotels

  • Julien Frachisse
  • Last updated: May 21, 2024
  • minute read

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In the bustling world of the hospitality industry, hotels continuously seek innovative avenues to bolster their profitability and enhance their operational efficiency. An often-overlooked asset lies hidden within the hotels themselves: function spaces. These versatile areas, ranging from the traditional such as grand ballrooms and intimate meeting rooms to the less traditional such as pool bars and office spaces, hold untapped potential for revenue generation beyond the traditional scope of room bookings. For more insights on diversifying hotel revenue streams, consider exploring revenue generation beyond room bookings.

Understanding the Untapped Potential of Hotel Function Spaces

As we delve into the complexities of maximizing these spaces, it becomes evident that a strategic shift in perspective is essential. This blog aims to shed light on the significance of function spaces as a substantial hotel revenue stream. By exploring the multifaceted benefits these spaces offer, from hosting events to providing auxiliary services, we'll uncover the strategies that can transform them into a cornerstone of hotel revenue management. 

Revenue-generating assets do not impact hotels’ profitability in the same way. Most existing revenue management systems and revenue analytics tools tend to leverage room revenues but often neglect other important revenue drivers such as function spaces.

Function space revenues encompass more than just rental fees; they include catering services, audiovisual equipment rentals, and various event-related offerings. Function space revenues can widely vary, depending on the hotel’s size, location, and business mix but they often represent a non-negligible portion of total revenues. This is particularly true for the likes of convention hotels and conference centers.

 

Strategic Approaches to Function Space Revenue Management

Traditionally function spaces were not integrated into standard revenue management strategies, often sold at fixed prices for predictable and standard durations. Implementing hotel room revenue management tactics, such as demand-based pricing and duration control, is poised to enhance the revenues generated from function spaces notably. Understanding how bleisure travel can boost hotel revenue can provide valuable context and strategies to further enhance your hotel's profitability. Unfortunately, hotels usually lack comprehensive tools to effectively harness function space data and levers in a consolidated manner.

In today's fast-paced hospitality landscape, hotels are racing to thrive in the digital era. They need to be adaptable and quick to succeed. That's why hotel commercial teams must have the right tools to make smart decisions based on actionable function space data. By using real-time and consolidated data, hotels can better understand how their function spaces are utilized and make them more profitable. This means they can maximize earnings for every square foot of space, no matter the time of day.

 

Key Metrics and KPIs for Function Space Optimization

To make this happen, it is crucial to keep an eye on various metrics and KPIs like the following. 

Function Space Utilization

Monitor how often function spaces are used throughout the day and assess revenue per available hour or time segment.

Revenue Per Available Space (RevPAS)

Calculate RevPAS to understand the relative value of each function space and set specific targets tailored to demand fluctuations.

Space-to-Room Ratio

Ensure the right balance of meeting space to guest rooms by monitoring the space-to-room ratio and setting realistic thresholds.

 

These need careful monitoring and analysis, both at the hotel level and across multiple properties. To effectively optimize function space revenues using these metrics, the following strategies can be considered.

 

Practical Strategies for Maximizing Function Space Revenue

  • Analyze the function space occupancy throughout the day and assess the revenue generated per available hour or time segments (e.g. morning, evening). These insights allow the identification of peak usage times and maximize revenue potential. 
  • Analyze which setups (e.g. theater, U-shape), are the most utilized and generate the highest revenues. Conversely, identify setups and function spaces that underperform and do not yield sufficient returns.
  • Monitor the space-to-room ratio to ensure the right amount of meeting space relative to the number of guest rooms required by a group is allocated. Use the data to set realistic thresholds per function space and season to optimize your room mix.
  • Calculate the revenue per available space to understand the relative value of each function space and corresponding setups. Establish specific targets tailored to peak and low demand seasons, as well as specific days of the week, to support a demand-based pricing approach.

 

Finally, consider exploring the synergy of these strategies alongside a direct booking engine to streamline the monetization of your function spaces across your entire hotel portfolio. This integrated approach will enable you to effectively sell your function spaces at the right time with optimal durations and prices on the path to achieving your total revenue and profitability targets.

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